Restaurant-Owners are reporting an increase in delivery volume & happier clients
With automated courier assigning and the software smart algorithm your will run a high-speed delivery fleet.
Your customers will get predictive ETAs for each order and review each order.
This will position you in an advantage from your competitors – in service and income.
Show your customers where their order is at every single moment!
How does it work?
When the courier is on his way to the customer, the customer will get a link to a real-time tracker on an interactive map!
Moreover, it will show the ETA of the order.
The impact:
– Patient customers
– Enjoyable experience
– Returning customers
Angry customers and bad social media reviews are unpleasant.
The simple solution is an internal, anonymous review feature that helps the restaurant maintaining a direct relationship with the customer and avoid unpleasant phone calls or worse – bad social media reviews.
How does it work?
A couple of minutes after the order has arrived, the customer will receive a link to review the experiences of the delivery. The reviews are internal – for the restaurant only, and this will help it to improve its services to its clients.
The Impact:
– Improved customer experience over time.
– Respond to bad customer experience early
– Better Customer retention